The VoiceLinks Telephone Banking system is a very cost-effective way to offer your customers round-the-clock access to their account information. With any touch-tone telephone, your customers can check their balances, verify whether a particular check has cleared, and much more.
Offer Your Customers Round-the-Clock Access
- Convenient 24-hour banking
- Quick access to account balances
- Inquiries by check number or amount
- Interest Information for savings, loans, and CDs
- Loan payoff amounts
- Quick and easy loan payments
- Transfer funds between associated accounts
- Request fax statements
And You'll Reap the Benefits
VoiceLinks lets you offer customers more service and convenience, while improving your efficiency and profitability:
VoiceLinks lets you offer customers more service and convenience, while improving your efficiency and profitability:
- Attract new customers
- Retain existing customers
- Free up your tellers from routine calls
- Automate many standard customer requests and questions
- Handle growth without additional personnel
Increase Customer Satisfaction with Convenient Loan Payments by Phone
With VoiceLinks, your customers can review and manage any loan payments issued from your financial institution.
With any touch-tone phone, your customers can make a loan payment, check their payoff amount, and much more:
With VoiceLinks, your customers can review and manage any loan payments issued from your financial institution.
With any touch-tone phone, your customers can make a loan payment, check their payoff amount, and much more:
- Make loan payments for the exact payment amount or a specified amount
- Review payment amounts
- Review loan payoff amounts
- Check the next payment due date on their loans
- Verify past loan payments and dates
Leave Automatic or Personal Messages for Your Customers
With VoiceLinks Telephone Banking, you can leave a message for all users or a particular user:
With VoiceLinks Telephone Banking, you can leave a message for all users or a particular user:
- Customer Messages allows an authorized bank personnel to leave a message for a particular customer. When the customer calls VoiceLinks, they are alerted that they have a personal voice message
- With Presidential Messages, you can leave a message for all customers
Multiple Branch Transfer
Add your branch selections on your voice menu. If selected, the customer can connect directly to one of your branches.
English and Spanish Languages
When your customers call VoiceLinks, they can choose either English or Spanish:
Add your branch selections on your voice menu. If selected, the customer can connect directly to one of your branches.
English and Spanish Languages
When your customers call VoiceLinks, they can choose either English or Spanish:
- Reach your Spanish-speaking market
- Assists with CRA compliance
